Community service refers to the fact that the community is dominated by developers and property management companies. Various service organizations in and around the community, such as housekeeping, restaurants, hotels, schools, hospitals, appliance repairs, supermarkets, etc., actively participate in the use of community resources and social forces. , Various services for community residents.
Domestic community service emerged in the mid-late period of the 1980s, and made great progress under the active advocacy of the government. However, due to the inaccessibility of information, at the beginning of the development of community services, the needs of the owners could not be delivered to various service departments in a timely manner, and the service departments could not timely release convenience information. Therefore, the concept of services did not integrate into the daily life of community residents. Go to life. In the past decade, with the rapid development of information technology and the universal popularity of Internet technologies, people's ability and speed to process and exchange information of all kinds have greatly improved, and community services have gradually transitioned to digital, network, and multimedia. At the stage, the concept of "digital community" came into being. The “digital community†uses various types of information technologies and means to build an interactive network platform for neighborhood committees, residents, and service agencies within the community, and establish a communication service channel so as to make management more efficient and service quality better.
Community service interaction platform is generally composed of community service website and community comprehensive management system. The community service website mainly provides services for residents. Residents can log in to the website to inquire about policies and regulations related to their own lives and related convenience information so that residents can easily handle daily matters. The integrated community management system is established for the convenience of the relevant administrative departments. A comprehensive system that simplifies office procedures and centralizes different departments to facilitate community residents.
In general, the visit to the community service interactive platform requires that the households have broadband and standard Internet access devices installed, and the operators have a certain computer operation basis. In response to this limitation, IRIS integrated housing information system uses advanced communication technology, automatic control technology, and computer network technology to integrate intelligent system integration of community services, property management, and defense intercom systems. Through the linkage with community service platforms, tenants can install basic equipment at home without installing broadband, and then they can enjoy basic security and intercom services and enjoy convenient community services.
IRIS Integrated Housing Information System provides residents with an intelligent integrated community information service platform while creating a high degree of security, digital communication methods, and intelligent property management for community residents. So that the concept of community service runs through the daily lives of residents and shows a new way of life.
I. Solution Description The system equipment of the IRIS integrated residential information system includes doorway machines, indoor units, management machines and community servers. The indoor unit can control equipment such as security and access control, and cooperate with the management machine and community server to implement community service, property management and defense intercom.
Community Service Community Service Solution With the community server as the core, connecting community service units and households, you can achieve e-commerce and other functions. The server adopts TomatoBizServer platform, which has advanced unified data access interface, flexible user management system and permission rules support engine, service component support container, task scheduling engine and workflow engine.
The service units in the community, such as supermarkets, restaurants, and clinics, can put information on the community server and access the community server through the PC to achieve the following functions: 1. Add information such as content, service time, and service price of the park service; 2. Order management directly handles households' orders, and can inquire order history records, etc.; 3. Count the number, amount, etc. of household orders by week, month and year.
Property management personnel can access e-commerce customer management, household information management, supervision of service content, and feedback on order information by accessing community servers to achieve effective organization and management of community resources and improve community property service standards. For example: define the service unit user name, password and authority; define the service unit and the service unit under each service section; add, edit, delete different catering companies under the catering service section; define the corresponding address information of each indoor unit, convenient Manage household information and orders; property managers can monitor order information. The evaluation of service quality is performed for external service providers; after the service unit accepts the order request from the resident, the property management personnel can notify the resident with a short message through the supporting software of the community server.
Domestic community service emerged in the mid-late period of the 1980s, and made great progress under the active advocacy of the government. However, due to the inaccessibility of information, at the beginning of the development of community services, the needs of the owners could not be delivered to various service departments in a timely manner, and the service departments could not timely release convenience information. Therefore, the concept of services did not integrate into the daily life of community residents. Go to life. In the past decade, with the rapid development of information technology and the universal popularity of Internet technologies, people's ability and speed to process and exchange information of all kinds have greatly improved, and community services have gradually transitioned to digital, network, and multimedia. At the stage, the concept of "digital community" came into being. The “digital community†uses various types of information technologies and means to build an interactive network platform for neighborhood committees, residents, and service agencies within the community, and establish a communication service channel so as to make management more efficient and service quality better.
Community service interaction platform is generally composed of community service website and community comprehensive management system. The community service website mainly provides services for residents. Residents can log in to the website to inquire about policies and regulations related to their own lives and related convenience information so that residents can easily handle daily matters. The integrated community management system is established for the convenience of the relevant administrative departments. A comprehensive system that simplifies office procedures and centralizes different departments to facilitate community residents.
In general, the visit to the community service interactive platform requires that the households have broadband and standard Internet access devices installed, and the operators have a certain computer operation basis. In response to this limitation, IRIS integrated housing information system uses advanced communication technology, automatic control technology, and computer network technology to integrate intelligent system integration of community services, property management, and defense intercom systems. Through the linkage with community service platforms, tenants can install basic equipment at home without installing broadband, and then they can enjoy basic security and intercom services and enjoy convenient community services.
IRIS Integrated Housing Information System provides residents with an intelligent integrated community information service platform while creating a high degree of security, digital communication methods, and intelligent property management for community residents. So that the concept of community service runs through the daily lives of residents and shows a new way of life.
I. Solution Description The system equipment of the IRIS integrated residential information system includes doorway machines, indoor units, management machines and community servers. The indoor unit can control equipment such as security and access control, and cooperate with the management machine and community server to implement community service, property management and defense intercom.
Community Service Community Service Solution With the community server as the core, connecting community service units and households, you can achieve e-commerce and other functions. The server adopts TomatoBizServer platform, which has advanced unified data access interface, flexible user management system and permission rules support engine, service component support container, task scheduling engine and workflow engine.
The service units in the community, such as supermarkets, restaurants, and clinics, can put information on the community server and access the community server through the PC to achieve the following functions: 1. Add information such as content, service time, and service price of the park service; 2. Order management directly handles households' orders, and can inquire order history records, etc.; 3. Count the number, amount, etc. of household orders by week, month and year.
Property management personnel can access e-commerce customer management, household information management, supervision of service content, and feedback on order information by accessing community servers to achieve effective organization and management of community resources and improve community property service standards. For example: define the service unit user name, password and authority; define the service unit and the service unit under each service section; add, edit, delete different catering companies under the catering service section; define the corresponding address information of each indoor unit, convenient Manage household information and orders; property managers can monitor order information. The evaluation of service quality is performed for external service providers; after the service unit accepts the order request from the resident, the property management personnel can notify the resident with a short message through the supporting software of the community server.
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